Crisis Helplines in Edmonton
If you or someone you know needs help, call one of the numbers below. This page lists crisis helplines in Edmonton and across Alberta, with the hours each line answers.
If you are in immediate danger, call 9-1-1 right away.

Answering now
Open right now, any hour
These three answer 24 hours a day, every day of the year. You do not need a referral, an appointment or a health card.
Adults
7 lines
- Crisis Distress LineDistress line for Edmonton24 hours, every day780-482-4357
- Rural Distress LineDistress line outside greater Edmonton24 hours, every day1-800-232-7288
- Adult Mobile Mental Health CrisisResponse Team24 hours, every day780-424-2424
- Mental HealthHelp Line24 hours, every day1-877-303-2642
- Family ViolenceHelp Line. Text and chat too24 hours, every day310-1818
- AddictionsHelp Line24 hours, every day1-866-332-2322
- Sexual Assault Centre of Edmonton (SACE)Support and Information Line9:00 to 21:00, every day780-423-4121
Children and youth
5 lines
- Kids Help PhoneCall24 hours, every day1-800-668-6868
- Kids Help PhoneText CONNECT to24 hours, every day686868
- Children's Mental HealthCrisis Line for ages 5 to 17 (CAST)8:30 to 23:30, every day780-407-1000
- BullyingHelp Line24 hours, every day1-888-456-2323
- Child AbuseHot Line24 hours, every day1-800-387-5437
Alberta pain programs you can join
Free and low-barrier programs run by Alberta Health Services. Most take self-referrals, so you can call the intake number yourself.
- Alberta wide
Rehabilitation Advice Line
A call service staffed by physiotherapists and occupational therapists, open to Albertans of any age with a rehabilitation concern. Monday to Friday, 9:00 to 17:00, closed statutory holidays.
- Alberta wide, on Zoom
Alberta Virtual Chronic Pain Program
A virtual group education program for people in Alberta with pain lasting longer than three months. One hour a week for six weeks, plus weekly peer support sessions and follow-up for up to a year. No diagnosis is needed, and you can refer yourself.
- Edmonton Zone
Introduction to Chronic Pain
A three-hour group education session run by CRIS staff. It covers what chronic pain is, what influences it, how to start self-managing, and what community resources are available.
- Edmonton Zone
Better Choices, Better Health Chronic Pain Self-Management
A six-week workshop series with information and tools for managing a chronic pain condition. Workshops run at various locations across the Edmonton Zone.
- Edmonton Zone
Pain Rehabilitation Education Program (PREP)
A six to eight week program of one-on-one sessions with a physiotherapist or therapy assistant, teaching you about pain and strategies for positive change. Exercise is a key part of it.
- Edmonton Zone
Community Rehabilitation Interdisciplinary Services (CRIS)
Goal-oriented, time-limited rehabilitation from a multi-disciplinary team, built around your functional independence and daily life. Clinic-based assessment and treatment, sometimes including groups and self-management education.
- Edmonton Zone
Supervised Transitional Exercise Program (STEP) Forward
An eight-week progressive exercise program, designed for you individually, focused on strength, balance, coordination and function.
